Existing Client Contact Information

Your therapist’s email address is available on their biography page under “Our Team”. You may also contact your therapist via the Therapy Notes portal. Here is the link.

If you want to cancel or reschedule your therapy appointment, please contact your provider directly via Therapy Notes messenger or cancel directly on the portal. Here is the link, or send your therapist an email.

Reminder if you cancel within 24 hours of your appointment you will be charged our cancelation fee.

If you wish to contact your medication provider, please do so through the Therapy Notes portal. Here is the link.

If you want to cancel or reschedule your medication appointment, please do so directly via the Therapy Notes portal. Both Tessa and Stacy’s schedules are up to date and this is the fastest way to reschedule or schedule an appointment. Here is the link.

Reminder if you cancel within 24 hours of your appointment you will be charged our cancelation fee.

If you have prescription refill requests or questions regarding medications, please contact your medication provider through the Therapy Notes portal here.

Your dietitians’s email address is lauren@rootedandrestored.org or you may message Lauren directly via the Therapy Notes portal. Here is the link.

If you have concerns regarding your copay, a change in insurance, coordination of benefits issue, etc: please contact our billing department at billing@rootedandrestored.org. The best way to reach us is via email and we can schedule a time for a phone call if you prefer.

You can also log into your portal to make a payment and download billing statements.

If you need assistance on how to send a message via the Therapy Notes portal, click here.

If you need assistance on how to pay your balance via the Therapy Notes portal, click here.

If you need assistance resetting your password via the Therapy Notes portal, click here.

If you need assistance completing your intake paperwork or other documents via the Therapy Notes portal, click here.

if you need assistance canceling or rescheduling an appointment via the Therapy Notes portal, click here.

Please complete all intake paperwork 24 hours prior to your appointment via the Therapy Notes portal. If you need a new link for your portal, please reach out to counseling@rootedandrestored.org.